Mobile is here and you’re not ready

Posted by Dave CollinsAnalytics, Marketing, Website Optimisation

It’s easy to forget that the PC in your pocket is a mobile phone. It’s easy to forget that it’s even a phone. I rarely use the torch/flashlight app, but it still gets used more than the phone functionality of my device. The figures for mobile web usage are incredible: 56% of American adults are now smartphone owners. Amazon, Wikipedia, and … Read More

How Google Analytics can hurt you

Posted by Dave CollinsAnalytics, SEO

The sampling in your Google Analytics account can be horribly inaccurate, and may dramatically skew the data that you rely on. Does that get your attention? What is data sampling? As defined by Google: “Sampling in Google Analytics (GA) or in any web-analytics software refers to the practise of selecting a subset of data from your website traffic and reporting … Read More

Decrapifying SEO trends in Google Analytics

Posted by Dave CollinsAnalytics, SEO

When it comes to understanding how your website is performing from an SEO perspective, Google Analytics is an excellent quick and dirty tool. It’s also all too often used incorrectly. Important SEO analytics tip #1: Trends are more important than volumes. And they’re easier to spot.   Important SEO analytics tip #2: Short term fluctuations don’t matter. I can’t tell … Read More

Misinterpreting Meaningless Metrics Makes Mighty Mistakes

Posted by Dave CollinsAnalytics

Google Analytics makes it easy to make bad decisions. Really bad decisions. There’s nothing wrong with Analytics as such, aside from some poor design decisions. But it’s a power tool. But unlike many power tools, it doesn’t come with a bright warning sticker, and there are no gleaming blades and loud noises to tap into our common sense and scare … Read More

The dark is getting darker

Posted by Dave CollinsAnalytics, SEO

You probably already know that Google aren’t reporting all your organic keywords, but the problem may be more serious than you realise. The background in brief: In October 2011 Google announced that they would no longer be reporting on the organic keywords used by anyone logged into Google. In other words if someone is logged into Gmail (for example) and … Read More

How to measure the trend in “not provided” data

Posted by Dave CollinsAnalytics, SEO

I’ve spoken to a number of people who found the There’s a war on data post a little worrying, and in particular wanted to know how to how many of their organic visits are being recorded as “not provided”, and how to see the rate of increase in this trend. It’s very simple. Go into your Analytics account, then choose Traffic … Read More

There’s a war on data – and we’re all going to lose

Posted by Dave CollinsAnalytics, Marketing

Your website’s data isn’t abstract, academic or a goal in itself. It’s a means of understanding your visitors – where they come from, what they’re looking for, what they do once they arrive and more. If you’re against the concept of analytics, you’re effectively against understanding how people interact with your website and your business. Which is why many businesses … Read More

Still ignoring your mobile users? So are we.

Posted by Dave CollinsAnalytics, Marketing

I just looked in the Google Analytics accounts of 25 different companies, to see how many visitors are using a mobile device. The figures ranged from 0.5% to 10.3%, with an average of 4.9%. Most companies, ourselves included, choose to ignore the problem.

Data Never Lies

Posted by Dave CollinsAnalytics

Gut instinct is over-rated. Try setting-up a split test on one of your website’s main pages with four new variations. And try to predict which will win. In theory, you have a one in five chance chance of getting it right. In reality, you’re likely to have a different perspective on your website than your visitors, so your chance of … Read More

How do you function with your eyes closed?

Posted by Dave CollinsAnalytics

I’m going to make some assumptions about you and your website. 1: You probably have Google Analytics installed on your website. 2: You probably don’t use it very much. A lot of companies follow three typical stages with Analytics. Stage 1: Analytics is setup and the code installed on the website. Stage 2: Lots of clicking on all the options. … Read More