I’ve put together a non-exhaustive list of more than thirty ways to ensure that visitors to your website don’t stick around. I suspect that most people reading this are guilty of at least one or two. Fixing them will genuinely make the visitors’ experience, the web and even the world a slightly better place. (See number 18.) Confuse them: 1. … Read More
Today’s website teardown is a little brutal. I’ve been in touch with today’s victim, and in the last email he had the following to say: “Dave, please be as brutal as you need to be.” I am delighted to oblige. “I look forward to having the shit kicked out of my site.” Excellent. “I hate it more than anybody else and … Read More
Having your website critiqued by a fresh set of eyes can be useful, as we’re so used to seeing our websites that we’re effectively blind to any issues that may be staring visitors in the face. This first in a series of website teardowns is for the Business of Software Conference. If you’d like to submit your website for review, … Read More
How much of an impact does the first impression have on a website? We already know that visitors don’t really spend any time in deciding – they make snap judgments. So why do so many websites fail to deliver? Transcript of video: Hi this is Dave Collins from SoftwarePromotions. Today I’m going to be talking about how long visitors to … Read More
Every morning I spend half an hour looking at news and commentary from a wide variety of sources. Yet it’s only recently that I’ve become aware of how the quality and creativity of the headlines and titles have improved dramatically over the years. I think that David Ogilvy may be to blame. And yes there is blame: “On the average, … Read More
Why do we use the analogy of a funnel for our website visitors? Could it be wishful thinking? A funnel is designed to conduct the flow of liquids or other substances into a container with a small mouth. Rather than pouring the liquid over the mouth and hoping that some of it actually falls in, the funnel channels the flow. … Read More
It’s easy to forget that the PC in your pocket is a mobile phone. It’s easy to forget that it’s even a phone. I rarely use the torch/flashlight app, but it still gets used more than the phone functionality of my device. The figures for mobile web usage are incredible: 56% of American adults are now smartphone owners. Amazon, Wikipedia, and … Read More
The more we need a website, the more we’re prepared to put up with a poor design. Amazon’s layout is famously basic but effective.
The “picture is worth a thousand words” often seems to be taken a little too literally.
Three ways to sell more software (or anything else). They’re all different flavours of the same idea, but with different degrees of complexity.